Frequently Asked Questions


Frequently Asked Questions

Can I access my online course from my smart phone?

Yes, your course can be accessed and completed on your smart phone, tablet, or computer. This includes a Chromebook.

Do I have to finish my online course in one sitting?

No. The course is self paced. You can log out and back in at your convenience. Your progress will be saved.

What Internet Browsers do you support?

Supported Browsers; Firefox, Chrome, Safari and Edge. Internet Explorer is no longer supported by Microsoft nor UTurn180.

What Operating Systems do you support?

Supported Operating Systems; Windows, MAC, Android, IOS

How do I get a copy of my completion certificate?

Upon completion, your certificate will be available in your course dashboard. You can choose to send a copy to your email, view, save or print your certificate. If your completion deadline has passed and you need a copy of your certificate, please email support and we will send you another copy.

What does "Deadline Expired" mean when I try to log in?

The Deadline Expired message when you are trying to log in means the course completion deadline you entered during registration has passed. If you need to request more time to complete your course please contact the court directly, all deadline extension requests must be approved by the court. If you are receiving the Deadline Expired message, but you still have time to complete your course, please contact us and we can update your account immediately.

Where do I find my account on a mobile device or tablet?

On mobile devices and tablets, the page menu is beneath the three vertical lines in the upper left-hand corner of your screen, tap it to reveal the menu drop-down. If you see your First and Last Name, you are already logged in. Click the + sign to access your course. If you see the word "LOGIN", click it and enter your phone number or, login by email and enter your email address and password.

Why is your site not working on my device?

We use industry-leading software solutions to deliver fast and secure content to your devices. You may experience issues interacting with our site if your device is not fully up-to-date. If possible, check for updates and install them, then try again. If you still have issues, contact us and we'll help you figure it out.

Do you offer in-person classroom courses?

Classroom courses are offered in Keizer and Oregon City, each month. One classroom course, taught in Spanish is provided monthly in Woodburn.

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